Introduction
Banks are institutions that take care of the
money of individuals and corporate. Banks pay
interest on the deposited money, provide loans to
people for business or personal use. They also offer
a wide range of services like exchange of foreign
currency, giving advise related to investment and
insurance and acting as trustees. With the Information technology boom, a new
dimension has been added to face of banking. The
operations have been computerized to provide more
efficient service to the customers. Most banks are
now offering the facility to use ATM card so that
cash can be withdrawn or money can be deposited via
cheque 24 hours a day. Each and every bank provides
a credit card facility to the customers to make life
simpler. Not only this with the wide prevalence of
the Internet, lot of banks offer an online
information to the customers - one can just go to
the web site and get information about the account
balance etc. sitting at the desk. Home banking as a
service is provided by certain banks, wherein a bank
representative visit the customer's home to open an
account for him/her.
There is a tremendous competition in the banking
sector to come up with innovative and customer
friendly schemes. Most of the banks have all their
branches connected via the computer network. There
is a growing need for better and better banking
facilities due to international trade and industrial
liberalization which have contributed a lot to the
change in the banking environment. All this has
created an increase in opportunities in banking jobs
and a requirement for people with marketing and
technological skills apart from financial
background.
A
career in the banks has always been a sought-after
one. Fascination with banking services has never
been higher than at present. With the advent of
private and foreign banks, the interest of youth in
joining banks has only increased further. Another
notable factor has also been the pay package which
has fattened considerably with the coming of these
banks.
Banks have changed their role considerably from
being just caretakers of individuals' money to
becoming providers of a wide range of services.
These financial institutions are going through a sea
change to narrow the gap between the lender and the
provider, and the net has only made the process much
smoother.
Personality : A good banker is a person who has a
well-organized mind with an eye for detail. It helps
in maintenance of records accurately and neatly. The
person should have a mathematical aptitude.
Employees joining as officers should be able to
lead, motivate and manage the bank staff. Good
verbal and written communication skills help in
effective interaction with the clients as well as
the staff. Integrity and honesty play a major role
in all dealings related to money, staff and clients.
A person responsible for foreign exchange
transactions needs to have a sharp, quick and
analytical mind.
Job Prospects: As the industry is growing there is no dearth of
opportunities. In nationalized banks, one can expect
regular promotions while in private banks it is
performance that is rewarded. But it is not
necessary to be a banking professional only to get
into banks. As financial services get automated, the industry
requires a large number of computer experts. Private
computer service contractors are also in great
demand. It would be important to have a BE or MCA
degree for such jobs. Bank jobs come with responsibility, as the banker
handles other people's money. The person must be
service-oriented and like to look after customers.
This is where private banks score over nationalized
banks.
One reason to be excited about banking as a
career is the rapid change taking place. The jobs
are becoming comfortable, as the physical
environment is pleasing and computerization has
taken the load off tedious jobs. As competition
increases, a good banker will certainly be in great
demand. It must be remembered that a banking job
involves working long hours. Assess your aptitude before joining a career in
banking. The personality required is a mix: for
marketing and meeting customers an outgoing
personality is required, while for keeping accounts
a diligent and persevering attitude is required.
Careers in
Banking: Openings are
available at various levels: from bank clerks to
probationary officers (PO). The best features of the
job are security and good salary, besides the
prospects of loans for employees. The good thing for
the job-seekers in this field are that demand for
trained professionals has increased substantially.
The latter is true for private banks, which offer
better salaries but correspondingly less job
security.
The advertisements for recruitment appear in
newspapers as well as Employment News. Recruitments
are on the basis of a written test, including a test
of reasoning, quantitative aptitude, general
awareness, English language and a descriptive test.
The test is qualifying in nature and the marks
obtained are not added in the final merit list.
Except for the descriptive portion, all other
sections contain objective-type questions. In
English, the test is aimed at judging the overall
comprehension and understanding of the language. The
descriptive paper judges the writing skills of the
candidates. It is necessary to qualify in all the
sections.
Nature of Work: There are various different levels at which a
person can join the bank namely clerk, a Grade I
officer, a Grade II officer or as a manager. As a bank manager, a person is responsible for
profit, people and resource management and strategic
planning to generate more profits. There is a lot of
competition due to entry of various foreign banks
and financial institutes in the Indian market.
Aggressive marketing and innovative policies hold
the key to the success of the bank operations. A
manager should be able to judge this based on the
area where the operations are carried on, and the
type of customers that the bank is catering to.
Manager should provide constant support and
motivation to the staff so that they give the best
possible service to their customers. Managers need
to interact and communicate with CEOs of corporates
who are interested in getting their operations
funded and then following up on the big customers
who avail loans from the bank.
With most banks getting computerized, it has
become absolutely necessary for a person to be a
computer literate so th at he/she is able to use the
software packages to perform the daily transactions.
A bank clerk is involved in various operations like
keeping a record of accounts, loans, mortgages,
providing services like payrolls and inventory
accounting to the customers. The other positions in
a bank are for typist, secretary, receptionist, safe
deposit attendants, messengers, file clerks and
custodians. In small banks there is a lot of job
rotation of an employee, hence the responsibilities
are not very clearly demarcated. However, in bigger
banks each employee is specialized in his/her role.
There is an intensive training course for
providing training in the actual work involved in
the bank operations. Each employee goes through such
a training and is allocated responsibilities which
he can perform the best.
Merchant banking : Merchant banking implies investment management.
This includes management of mutual funds, public
issues, trusts, securities and international funds.
It involves dealing with the corporate clients and
advising them on various issues like - mergers,
acquisitions, public issues, capital structure
decisions etc. This being the era where mergers and
acquisitions are hot, the scope of merchant banking
has grown to a large extent.
Treasury and Forex
functions: This aspect of banking is becoming increasingly
important as the forex flow in the country is
increasing and the international markets are funding
the operations of the corporates in India. The
success of any business is measured by the fund
management, this makes treasury management as a very
critical finance function. Management of treasury
profit center requires a wide variety of knowledge
in the area of global money markets and financial
instruments such as deposit certificates, treasury
bills, forecasting, source evaluation and cost of
domestic and foreign currency funds. Treasury and
risk management ensures cost effectiveness in
planning strategies in this era of deregulation.
The currency values, interest rates, share index
and commodities affect the financial derivatives
like futures, swaps and other tools of risk
management. Corporates therefore employ well trained
professionals to manage treasury and forex functions
so that they can ensure competent management.
In a forex marketing job, which is an interbank
job, a person needs to assess various markets on the
behalf of the bank to advise corporates or other
banks who need foreign currency. The job requires
one to be constantly updated about the policies of
the regulatory bodies, monitoring the current
prices, making predictions based on analysis of
trends etc.
Entry Level Information: Candidates get recruited at 2 levels in the banks
- clerical level and officer level.
The procedure of selection varies with nationalized
and international banks.
Selection procedure for RBI-
The Reserve Bank of India is the topmost financial
institution in India which makes all the policies
and regulations for the other banks. It conducts
tests for three types of entry level positions:
- Clerical grade
- Grade A officers
- Grade B officers
The entry point for clerical staff is in the cash
department as examiners of coins and notes. They are
promoted to the next grade when they successfully
clear the relevant examinations after 5-10 years of
service. There is an All India Exam conducted for class I
posts. Graduates, Post Graduates, CA's, MBA's in the
21-26 years of age group are eligible. The
candidates are tested in logical reasoning, mental
ability, numerical aptitude and general English. The examination is in parts. Paper I is a written
test comprising of General Mental Ability (Objective
type). Paper II is a subjective one which has
English Essays/Comprehension/Precise writing etc.
Paper III is on Economics and Social problems. Selected candidates are short listed for an
interview which forms the basis for the final
selection.
Selection procedure for
other nationalized banks- Anyone in the
age group of 18-26 years having a degree is eligible
for appearing in the written test. The format of the
test is similar to the RBI examination. Test is
followed by an interview. Clerical staff gets
recruited through regional boards. The eligibility
and test format are the same as for PO examination.
Selection procedure for
nationalized commercial banks Commercial
banks regularly advertise through their Banking
Service Recruitment Board (BSRB) to recruit
Probationary Officers ('PO'). Each region has its
own BSRB which carries out the recruitment.
Eligibility is a graduate in any discipline with an
upper age limit of 28 years. Information about the examination The office cadre examination has 2 parts -
objective and subjective.
Written Test -
The test of reasoning judges the analytical and
problem solving skills of the candidate. The English
language test focuses on the grammar, synonyms,
antonyms, vocabulary etc. General awareness tests
the understanding of environmental and social
issues, people and events etc. The quantitative
aptitude test measures the numerical ability and
accuracy in mathematical calculations. The questions
range from purely numeric calculations to problems
of arithmetic reasoning, graph and table reading,
percentage analysis, categorization and quantitative
analysis. The subjective part of the paper typically
involves imagining oneself in a situation such as
observer in a public meeting. One has to then
comprehend the situation, provide unique
observations and analysis.
Interviews -
Selection in the interview is based on the knowledge
of the subject of study, personality and awareness.
Candidate's communication skills and leadership
qualities are judged during the interview. Typically
30% of the candidates get selected after the
interview.